By Duncan Troup on Saturday, September 16th, 2017 in Research Partnerships, The Crowd, Workforce Planning.
Today i fulfilled a long held dream of mine – that being delivering a lecture to Masters students. Tingle Tree already has a research collaboration with The University of Southern Queensland and this week we formed a collaboration with RMIT’s Master of Business and IT program. So how did i fare? Hopefully OK!! The topic […]
By Duncan Troup on Tuesday, May 16th, 2017 in Blog, Customer-centric Thinking, ITSM Tools, Research Partnerships, The Crowd, Transformation.
Today i fulfilled a long held dream of mine – that being publishing a research paper at a major conference. I have presented a number of time at conferences organised by industry….but a peer review paper is a different proposition altogether. It all started when i presented on Crowd Support at the 2016 ITSMF conference […]
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