The Tingle Tree Group empowers your business to be courageous with simple, practical, effective operational change.

We will help you navigate the tension between great service experience and cost leadership.

Our highly skilled team bring practical knowledge, strategic insight and valued experience in digital transformation, technology value optimisation, service lifecycle improvement and IT Service Management.

With a philosophy that takes a holistic approach, we look at the bigger picture when solving your business problems, guiding you every step of the way through your strategic innovation.

“Our mission is to provide thought leadership on process optimisation, knowledge management, finance and workforce planning for Australian organisations seeking sustainable Business Excellence.”

Duncan Troup, Managing Partner and Director

Our Services

We deliver sustainable, innovative and value driven strategic solutions.

The Tingle Tree Group pride ourselves on delivering measurable benefits and improved competitiveness to your business through our capabilities across process optimisation, digitisation, financial planning and workforce planning.

We do this through a simple and effective delivery model that is centred on insight, actions and outcomes.




Review spend, performance and value


Identify waste and cost savings


Implement new and improved processes and systems


Deliver staff productivity and customer value

Our Approach

People, Process, Technology and the Crowd are integral to everything we do, where one or all can be important drivers in delivering lasting service transformations for our clients.



Our Community

We work with a range of industry and technology thought leaders. For our technology projects these include a variety of vendors spanning customer facing digital solutions and data modelling platforms. We also collaborate on furthering best industry practice with USQ and RMIT and industry peak bodies. This community of affiliates ensures we are at the forefront of our sector and are able to pass on this expertise to our clients.



Our Leadership

Having founded on real life experience, our team of specialists understand your business challenges and pressures. We pride ourselves on a personalised, holistic, hands on approach to service and meeting your business's needs. Agile and highly responsive to business changes, we can deliver deep, quality insight quickly and long lasting results.



Duncan Troup

Managing Partner

Paul Szymkowiak

Principal Consultant

Our Clients

Our Results