ITSM Vendors Gear Up for the Crowd

By Duncan Troup on Monday, August 8th, 2016 in ITSM Tools.

As i build up to present at the ITSMF forum in 2016, it is obvious that the power of Peer to Peer support models in IT are a real force and not a fad. In my last post i spoke about Gartner endorsing peer to peer in their ITIL 2.0 model and now the vendors […]