Tools Archives -


What your agile coach hasn’t told you about scaling agile & scrum

By Duncan Troup on Friday, November 11th, 2016 in Lean and Agile.

Agile and Scaled Agile or Scrum and LeSS (Large Scale Scrum) are fantastic frameworks for delivering value to your organisation. They are well established methodologies, but finding your way to a working and successful implementation can be a big challenge. Even well intentioned organisations can falter if they don’t have enough experience to know where […]

ITSM Vendors Gear Up for the Crowd

By Duncan Troup on Monday, August 8th, 2016 in ITSM Tools.

As i build up to present at the ITSMF forum in 2016, it is obvious that the power of Peer to Peer support models in IT are a real force and not a fad. In my last post i spoke about Gartner endorsing peer to peer in their ITIL 2.0 model and now the vendors […]

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